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Understanding Skybeam's Billing Process

Andrew Laba avatar
Written by Andrew Laba
Updated over a week ago

Managing your TV advertising budget shouldn't be complicated. Here's everything you need to know about how billing works at Skybeam, including campaign charges, unused budgets, and credit policies.

Streaming TV Campaigns

  • All campaign budgets are billed in full before the campaign launch

  • Once you submit a campaign, your account will be billed using the saved payment method or by entering new payment details

  • Example: A $500 campaign will be charged $500 at the time of activation

Unused Budget Policy

For All Campaign Objectives:

  • If your campaign doesn't fully deliver due to targeting constraints, any unspent amount becomes account credit

  • Example: If a $500 campaign only delivers $450 in ads due to limited network selection, the remaining $50 becomes available credit

  • To apply credits to your next campaign, contact support@skybeam.io

For information about payment methods and setup, please refer to our Available Payment Options article.

Budget Management Tips

  • Set budget based on your targeting parameters & campaign goals

  • Monitor campaign delivery through the reporting dashboard

  • Contact support team for assistance with billing adjustments

Traditional TV Campaigns

Traditional TV campaigns follow a different billing timeline due to the creative review and media planning process:

What Happens After Submission:

  1. Our team reviews your creative content to ensure it meets television advertising standards

  2. Campaign payment for the full campaign budget will be processed once the creative review is complete

  3. Your campaign launches on the scheduled start date

  4. Campaign reporting becomes available within 72 hours after launch

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